If a payment is declined, it is typically due to one of the following reasons:

• (most common) Insufficient available funds in the credit card or bank account 

• The credit card has expired

• Incorrect credit card or bank account details were entered

• A restriction or limitation has been placed by the financial institution over the card or bank account

• The payee industry or payment type is prohibited

When a payment is declined, a notification is sent immediately by email.

Please confirm the payment method details are correct and that sufficient funds are available. If the issue is not related to the entered details or account balance, contact the financial institution for assistance.