Mobile App
Who can use this?
All PayRewards app users
If you've forgotten your PIN or been locked out after too many failed attempts, you can reset it by logging in with your email and password.
- 1 On the PIN entry screen, tap Forgot PIN.
- 2 Log in with your email address and password.
- 3 Enter a new 4-digit PIN.
- 4 Confirm your new PIN by entering it again.
Locked out after too many attempts?
If you see the message "You've entered your PIN incorrectly too many times. Please log in with email" — tap the button shown and log in with your email and password to set a new PIN.